Management for HORECA - Module 2

Module 2: Human Resource Management & Workforce Development

This module provides essential theoretical knowledge in human resource organization and management, with a dedicated focus on employee training, development, and performance evaluation philosophy. A key responsibility of HR management is ensuring workplace health and safety, particularly in the hospitality and food service industries. In addition to theoretical insights, this module offers practical guidance on compliance, risk prevention, and best practices to create a safe and efficient work environment.

Upon completion of Module 2, participants will be able to:

• Understand the role and responsibilities of Human Resource Management (HRM).
• Recognize the importance of workforce planning in business operations.
• Differentiate between job specifications and job descriptions to optimize hiring processes.
• Acknowledge the significance of training programs for businesses of all sizes.
• Distinguish between employee training and professional development strategies.
• Stay informed about emerging trends in employee training and skill enhancement.
• Design an effective training framework within an organization.
• Understand the critical importance of workplace health and safety, especially in hospitality and food service environments.
• Identify potential hygiene and safety risks and apply best practices, from proper handwashing techniques to food safety protocols aimed at preventing foodborne illnesses.

This module is designed to equip managers and business owners with the knowledge and skills needed to effectively manage, develop, and protect their workforce, ensuring compliance, efficiency, and business success.